1. Information We Collect

At Glovia Market place, we collect the following information when you use our services:

• Personal information (name, email, phone number)
• Delivery addresses and location data
• Payment information (processed securely through payment gateways)
• Order history and preferences
• Device and browser information

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about orders and promotions
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and ensure security

3. Data Protection

We implement industry-standard security measures to protect your data:

• SSL encryption for all data transmission
• Secure payment processing through certified gateways
• Regular security audits and updates
• Limited employee access to personal data

4. Cookies and Tracking

We use cookies to enhance your browsing experience. You can control cookie settings in your browser.

5. Payment Services

We work with trusted third parties for:

• Payment processing (Cash on Delivery For Now)
• Delivery services
• Analytics and marketing

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections to your data
• Request deletion of your account
• Opt-out of marketing communications

7. Contact Us

For privacy concerns or questions, contact us at:

• Email: glovianepal@gmail.com
• Phone: +977-9700003327
• Address: Kumarigal, Kathmandu, Nepal